Effective Date: 01-05-2026

Hampton Roads Mowers & Mulch (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or interact with our business.

We may collect personal information when you voluntarily provide it to us, including:

• Name
   
• Phone number
   
• Email address
   
• Business name (if applicable)
   
• Address
   
• Payment or billing information (when applicable)
   

We may automatically collect limited technical data such as:

• IP address
   
• Browser and device type
   
• Pages visited and time spent on our website
   

This information is used for analytics, security, and website improvement.

We use your information to:

• Respond to inquiries and provide services
   
• Process transactions
   
• Communicate updates, promotions, or service information
   
• Improve our website and customer experience
   
• Meet legal or regulatory obligations
   

We do not sell or rent personal information.

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

• Your consent
   
• Performance of a contract or service request
   
• Compliance with legal obligations
   
• Legitimate business interests (such as customer communication and service improvement)
   

By contacting us via phone or text, you consent to receive responses related to your inquiry or services. Message and data rates may apply. We do not share phone numbers for third-party marketing.

We may use cookies or similar technologies to:

• Improve website functionality
   
• Analyze traffic and usage
   

You can disable cookies through your browser settings.

We may share information only:

• With trusted service providers (payment processors, website hosting, etc.)
   
• To comply with legal requirements or law enforcement requests
   
• To protect the rights, safety, or property of our business or customers
   

All third parties are required to safeguard your data.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No system is completely secure, and we cannot guarantee absolute security.

If you are located in the EEA, you have the right to:

• Access your personal data
   
• Request correction or deletion
   
• Restrict or object to processing
   
• Request data portability
   
• Withdraw consent at any time
   

You may exercise these rights by contacting us using the information below.

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect, use, and disclose
   
• Request deletion of personal information (subject to legal exceptions)
   
• Opt out of the sale of personal information (we do not sell personal data)
   
• Not be discriminated against for exercising privacy rights
   

Requests may be submitted by contacting us directly.

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

We retain personal information only as long as necessary to fulfill business, legal, or contractual obligations.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions or wish to exercise your privacy rights, contact us at:

Hampton Roads Mowers & Mulch
4541 Bainbridge Blvd
Chesapeake, VA
Phone: 757-522-7290

We do not share, sell, rent, or disclose mobile phone numbers, text messaging opt-in data, or consumer consent information with third parties, affiliates, or partners for marketing or promotional purposes. All categories of personal information explicitly exclude text messaging originator opt-in data and consent, which are collected solely for the purpose of communicating directly with our customers. This information will never be shared with any third party under any circumstances.

 In accordance with A2P 10DLC messaging requirements, Hampton Roads Mowers & Mulch does not share, sell, rent, or disclose mobile phone numbers, text messaging opt-in data, or consumer consent information with any third parties, affiliates, or partners for marketing or promotional purposes. Text messaging originator opt-in data and consent are expressly excluded from all other categories of personal information and are used solely for direct communication between our business and the consumer. This information will never be shared with third parties under any circumstances, except as required by law.

 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.  

This Privacy Policy is intended to describe the general manner in which Hampton Roads Mowers & Mulch collects, uses, and protects personal information. It is not intended to be an all-inclusive statement of our privacy practices and may not address every possible data-handling scenario. Specific practices may vary depending on services provided, legal requirements, technological changes, or operational needs. We reserve the right to update or supplement this policy at any time to ensure continued compliance with applicable laws and regulations.